Our Return Policy:
Treat Others As You Would Like to Be Treated
Yes, it's that simple.
We like shopping with companies that treat their customers well and stand behind their products.
That's why we created a 30 day return policy.
Here are some possible reasons that you would want to return EzPacking (and they are all covered):
- You all of a sudden decide that you no longer care about being organized.
- The zombies take over. You no longer have the need for a travel organization system because the zombies have made travel too dangerous.
- You don't like EzPacking (we're not sure how you wouldn't, but everyone has their own tastes and preferences).
- You buy EzPacking as a gift to your boyfriend, but he breaks up with you.
How to Process A Return:
We can process a return so long as:
1. All items are new, unused, and in their original packaging.
2. We receive the return request within 30 days of the order date.
While we would be very sad to learn that you are not 100% satisfied with EzPacking, we can process your return in three easy steps.
Step 1: Contact us via email and let us know that you want to process a return (please include your order number in your email).
Step 2: We will send you our return address. Ship the package back to us via any method you choose. Please make sure to keep your return tracking number and any other relevant information in the unlikely event that we do not receive your return shipment.
Step 3: Wait for an email from us. As soon as we receive the package, we will process your return.
Charges and Credits:
Shipping charges: Customers are responsible for shipping costs back to us.
Shipping charges on an order (if any) will not be refunded. The total price of the items and any tax collected will be refunded.
In other words, we will refund 100% of what you paid us (including taxes) minus any shipping charges (if any).
No Restocking Fees: We don't charge any restocking fees.
We will refund you via the original payment method used on your order.
Have any questions or want to process a refund? Contact us